At Standard Book Shop, we aim to provide customers with the correct books and educational materials in good condition. This policy explains how return, replacement, and refund requests are handled for purchases made through https://standardbookshop.in/.
If you receive a damaged, defective, incomplete, or incorrect product, please contact us within 48 hours of delivery. Include your order number, a description of the issue, and clear photographs of the product and its packaging where applicable.
Return or replacement requests will be reviewed individually. Approval will depend on the nature of the issue, the condition of the product, and applicable consumer protection laws.
Books that have been used, written in, highlighted, marked, or damaged after delivery may not be eligible for return unless the issue is covered by applicable law. Products correctly supplied according to the customer’s order may not be eligible for return solely because the customer changed their mind, subject to applicable consumer rights.
If we verify that an incorrect, damaged, or defective product was supplied, we will communicate the available resolution. Depending on the circumstances and product availability, this may include a replacement, exchange, or refund as appropriate under applicable law.
Once a refund request is approved, the refund will be processed through the original payment method wherever possible. The time taken for the amount to appear in the customer’s account may depend on the payment provider or bank.
Any refund entitlement and timeline will be handled in accordance with applicable law and the circumstances of the order.
Where a return or replacement is approved because of an error attributable to us or a verified product defect, we will communicate the applicable return-shipping arrangements. Other shipping charges will be handled according to the circumstances of the return and applicable law.
Please contact our support team with your order number, registered phone number or email address, and a clear explanation of the issue. Do not send a product back before receiving return instructions from our team.
If you have any questions or concerns about this Privacy Policy, please contact us.
Address: Shop No. D 40, Acharya Niketan, Mayur Vihar Phase-1, Delhi – 110091, India
Email: standardbookshop1126@gmail.com
Phone: +91-9560438185, 9315899460
Website: https://standardbookshop.in/
Discover a world of literature, academics, and inspiration with Standard Books. From bestsellers to academic resources, we provide a curated selection of books for readers of all interests and ages.
Discover a world of literature, academics, and inspiration with Standard Books. From bestsellers to academic resources, we provide a curated selection of books for readers of all interests and ages.